Contact Information

Thank you for choosing HugBuddy.

We are committed to providing excellent customer service and support for all questions regarding our products, orders, shipping, returns, and general inquiries.

Business Information

Business Name:
HugBuddy

Website:
https://hugbuddy.site

Established:
2023

Industry:
Neck Massage Devices, Shoulder Therapy Products, Wellness Equipment, and Related Accessories

Customer Support

Email:
support@hugbuddy.site

Phone:
(250) 751-1709

Business Address:
4154 Gulfview Dr
Nanaimo, BC V9T 6G3
Canada

Support Hours

Monday – Friday:
9:00 AM – 5:00 PM (Pacific Time)

Saturday – Sunday:
Closed

Response Times

We aim to respond to all inquiries within 24–48 business hours.

For faster assistance, please include:

• Full Name

• Order Number

• Email Address Used During Purchase

• Detailed Description of Your Request

We appreciate your trust in HugBuddy and look forward to assisting you.